Communications

Contact the RemoveBG.cfd Team

Direct channels for technical inquiries, bug reports, and privacy questions.

Technical Support

Model compatibility & bug reports

support@meticha.com

Privacy & Architecture

Telemetry and data queries

support@meticha.com

What to write to us about

  • Bug reports: something failed, looks wrong, or behaves differently than you expect.
  • API interest: if you would like to use background removal in your own product.
  • Partnership or advertising: sponsorships, collaborations, and featured placements.
  • General feedback: ideas, missing formats, and questions about the tool.

What to include in a bug report

The more detail you share, the faster we can reproduce the problem. Please include:

  • Your browser and version, such as Chrome, Safari, or Firefox.
  • Your device and operating system, for example a laptop or phone.
  • The file type (JPG, PNG, or WebP), file size, and image dimensions.
  • What you expected to happen and what happened instead, plus any error message.

Email us at support@meticha.com. Before writing, the FAQ may already answer your question, including supported formats and the 15MB and 4096px limits.